Get Your Head IN The Cloud

Employees-want-the-cloud

The worldwide public cloud market is expected to grow from $91 million in 2015 to $236 billion by 2020 (a projected 22% annual growth rate) according to the analyst firm Forrester. Driving this migration is the great promise of the cloud.

From a business perspective, the cloud promises to deliver increased productivity at reduced IT costs. Companies can add new users and software applications at significantly reduced IT cost when compared to the cost of traditional hardware and software systems. Businesses can rapidly scale computing needs up or down in response to market conditions. Server and server maintenance costs will disappear as applications and data move to the cloud. The business’s physical footprint and utility costs can remain relatively small as IT and worker space requirements go virtual. 

A recent survey of 2,100 North American and European business workers (including 700 IT executive and 1400 office employees)  indicated that 84% of the companies involved believe making the digital move to the cloud is critical to remaining competitive. 

Employees want the cloud, too. The study, cited by Forbes, indicated that over 60% of the employees expressed the desire for cloud services. Workers believe these services will provide several benefits, including:

  • make their jobs easier (access to more productive applications and better data)
  • enable them to develop new skills (additional applications) 
  • able to work for companies across the country or the globe 
  • able to work from home or the local coffee shop
  • able use their own devices (including mobile phones) to access data 
  • avoid the daily commuting grind
head-in-the-cloud

From both the business and the employee’s point of view, the ability to connect to the cloud from anywhere provides convenience and flexibility. Easy access to applications and data enable employees to work remotely while still collaborating with coworkers and clients across the globe. In addition to reduced IT costs, working remotely reduces company travel expenses and office space requirements, as well.

Despite the perceived value and strong desire for adoption, over half of the IT execs surveyed expressed dissatisfaction with the speed of transformation in their companies. Forty percent (40%) admitted they lack the necessary skills to integrate the new technologies with their existing systems.

Interestingly enough, 28% to 32% of the employees in the survey expressed concerns about the new technology, believing it made their jobs more difficult and added to job stress; twenty-seven percent (27%) confessed they didn’t have the know-how to use the new tools. Much like with the IT execs, underlying this dissatisfaction is the lack of training on how to use cloud technology effectively. 

So what can decision makers learn from this information?

  • The cloud is already here.  Ninety-five percent (95%) of companies surveyed by Right Scale are using the cloud. Seventy-one percent (71%) are currently using a hybrid system—a combination of onsite and cloud-based servers.  Chances are your competition is already in the cloud. For you to remain competitive, you need to be there, too. 
  • Employees want the cloud as much as you do. The promise of flexibility and productivity are enticing. 
  • The reality of the cloud may not be living up to the promise. 
  • Smoothing the transition to the cloud requires additional resources you may not be providing. 

What additional resources do you need to provide?

Identify those resources through proper planning. An effective cloud strategy includes:

A realistic plan that identifies needs beyond those of hardware, software, and other cloud services.

  • Identify personnel training requirements to speed transition to full utilization
  • Identify all possible productivity gains and cost savings and what else might need to be implemented to achieve them

Access to expertise you currently do not have.

  • Expertise comes from training current employees or hiring skilled talent.
  • It may be more expedient to hire qualified third party providers. An experienced third party service provider can get the project done faster, and you don’t have to carry the workers on the payroll 365 days a year after the job is done.

Employee training and access to knowledgeable support, 24/7.

  • Training employees on how to access and use data and how to use software applications
  • To fully utilize the remote capabilities, employees need 24/7 access to knowledgeable support

By fully using the cloud, businesses have a lot to gain. It makes good business sense to make the transition as smooth as possible, both from a technological and employee point of view. By including employee needs and interests in the implementation plan and gaining access to expertise you currently do not have, businesses can more quickly attain the great promise of the cloud.

There are many benefits to the company of using a ‘white label’ provider to offer additional services to its customers.  Working with a partner to develop or deliver additional services includes:

·         Reduced costs (or none) of development

·         Speed-to-market

·         Learning new skill sets and market knowledge

·         Keeping focus on core offerings

·         Adding value to the customer

A ‘white label’ partner is often smaller, more nimble, and/or has a different core focus than the primary company.  If the company would like to deliver Security Services, but their core offering is around networks, they won’t already have security experts.  Some might argue that they need to build the offering themselves, but the go-to-market process for an in-house offering, often due to red tape and budgets, would likely be months if not over a year.  Another argument is that the service offering is already a proven commodity to the provider, with existing staff, who have the technical experience and the marketing knowledge to deliver effectively. 

Get in Touch!

Telephone: (919) 439-5000
Email: info@mercuryz.com
www.mercuryz.com
1150 SE Maynard Rd
Cary, NC 27511

facebook linkedIn facebook

redlogo100